CONTINUITY · BACKUP & DR · HUMBLE, TX

Backup & Disaster Recovery in Humble

A backup you have never restored is a theory. We build backups that ransomware cannot delete, restore them on a schedule to prove they work, and write down how much data you can afford to lose and how long you can afford to be down.

The Problem

Ask most owners in Humble whether they have backups and the answer is yes. Ask when someone last restored a full system from those backups and the answer changes. The common setup is a local appliance in the same building as the servers it protects, plus a cloud copy that stopped syncing at some point without anyone noticing, plus a spreadsheet nobody maintains. Ransomware crews now go after the backup system first, and administrator credentials that work everywhere make that easy. The day you find out any of this is the day you can least afford to.

The Solution

We design backups around two numbers you decide, not two numbers we assume: how much data loss the business can absorb and how long it can be down. Copies are kept immutable so they cannot be encrypted or deleted by an attacker with your admin password, and at least one copy lives well away from the building. Restores are tested on a schedule and the results are written down, including how long the restore actually took. Engineering is delivered remotely, and because Humble is in our Houston metro area we can be on site during a real recovery, which matters when hardware needs hands and the office has no power.

WHAT'S INCLUDED

Core Responsibilities

Protection Design

Recovery point and recovery time objectives agreed per system and put in writing
Immutable, credential-separated backup copies that ransomware cannot quietly erase
Coverage for Microsoft 365 mail, files, and Teams data, which Microsoft does not retain for you

Proof It Works

Scheduled restore testing of files, whole servers, and cloud data, with timings recorded
Backup failure alerting that reaches a human, not just a dashboard nobody opens
An annual recovery exercise your leadership team participates in rather than reads about

Recovery Readiness

Documented recovery runbook that a stranger could follow at three in the morning
Off-region cloud copy so a regional storm event does not take both copies at once
Priority order for restoring systems so payroll and dispatch come back before archives
HOW IT WORKS

Engagement Process

01

Establish the Numbers

We work through each critical system with you and set an acceptable data loss window and downtime limit. These decisions belong to the business, not to whatever the current software happens to do.

02

Build the Protection

We implement immutable local and off-region copies, separate backup credentials from daily administrative accounts, and extend coverage to cloud data that most companies assume is already protected.

03

Test the Restore

We restore real systems on a schedule, measure how long it takes, and compare that against the objectives you set. Where the gap is too wide, we change the design instead of adjusting the promise.

04

Rehearse and Maintain

Runbooks stay current as your environment changes, new systems get added to protection when they go live, and an annual exercise makes sure people know their part before it is needed.

SPECIALIZED SERVICES

More for Humble Businesses

FAQ

Common Questions

Our backup appliance sits in the same closet as the server. Is that a problem?

It is fine for a failed hard drive and useless for a fire, a theft, or water in the building. A local copy gives you fast restores and an off-region copy gives you survival. You want both, and they should not share credentials.

Microsoft 365 keeps our email, so we do not need to back that up. Correct?

No. Microsoft protects its own infrastructure and offers limited retention windows, but deletion, compromise, and departing employee cleanup can permanently remove data past those windows. Separate backups for mail, OneDrive, SharePoint, and Teams are standard practice for a reason.

How long would it actually take to get us running again?

That depends on your systems, your data volume, and the objectives you set, and the honest answer only comes from testing. We measure real restore times during testing and report them, so the number in your plan is one we have observed rather than one we hoped for.

We are on the Kingwood side and we flooded before. Does that change the design?

It raises the priority of getting a full copy outside the region and having a recovery path that does not require entering the building. Flood history in this area is not hypothetical, and designs that assume someone can drive to the office and plug in a device fail in exactly that scenario.

If we get hit with ransomware, do you handle the recovery?

Yes, and the preparation matters more than the response. We keep clean copies isolated, maintain a recovery order so critical operations return first, and can be on site in the Humble area while cloud restores run in parallel.

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Backup & Disaster Recovery for Humble, Texas

Recovery planning in Humble has to account for two very different failure modes. The first is weather. This part of Harris County sits in the Lake Houston and San Jacinto watershed, hurricane season is an annual operating condition, and Kingwood and Atascocita businesses have direct experience with buildings that could not be entered for days. Any design that depends on driving to the office to plug something in fails that test. The second is the ordinary criminal one, and it hits harder here because of what local companies do. Freight forwarders, customs brokers, and ground handling contractors around George Bush Intercontinental Airport cannot stop moving cargo while an outage is investigated, since a missed window costs them the customer relationship, not just the day. Medical and therapy practices near Memorial Hermann Northeast lose access to schedules and charts, which turns immediately into cancelled appointments and a possible reportable event. Retailers near Deerbrook Mall lose point of sale and stop taking money in real time. Construction firms working Kingwood and Atascocita lose plans, submittals, and photo documentation that they need if a job is ever disputed. Different businesses, same conclusion: the restore has to be tested before it matters, and someone has to be able to run it when the building is dark.

See the statewide overview of Backup & Disaster Recovery or all services available in Humble.