Backup & Disaster Recovery in Galveston
The only backup that counts is one somebody has restored from. We build backups that ransomware cannot delete, keep copies off the island, and prove the whole thing works by testing restores on a schedule instead of hoping on a Friday afternoon.
The Problem
Two very different disasters aim at the same data here, and most local backup setups are only prepared for neither. The first is water and wind, and a backup drive sitting next to the server it protects goes into the surge with it. The second is ransomware, which now looks for the backup system first and deletes or encrypts it before anyone notices the file shares are gone. Meanwhile the question owners cannot answer is the one that actually matters: if the building is unusable on Monday, how many hours until we are taking reservations, seeing patients, or processing claims again. Nobody has written that number down, so nobody has built toward it.
The Solution
We start from the number, not the software. You tell us how long each system can be down and how much recent work you can afford to redo, and we design backups that meet those targets. Copies are held in more than one place with at least one off the island and one immutable, meaning it cannot be altered or deleted inside the retention window even by an administrator account that has been compromised. Restores are tested on a schedule and the results are reported to you in plain language. The work is managed remotely, and Galveston is inside our on-site service area, so we can be on the ground for a recovery when hardware needs hands.
Core Responsibilities
Backups built to survive
Recovery you can measure
Ready before the season
Engagement Process
Set the targets
We work through each system with leadership and put a number on downtime tolerance and acceptable data loss. A reservation system, a clinical record, and an archive of old marketing files are not equally urgent and should not be protected identically.
Design and deploy protection
Backups are configured to hit those targets, with immutability enabled, credentials separated from your day to day domain accounts, and at least one copy held well away from the coast.
Prove it with restores
We restore real data on a defined schedule: individual files, a full mailbox, and a complete server. Each test produces a result you can show an auditor, an insurer, or a customer who asks how you know your backups work.
Monitor, report, rehearse
Backup health is monitored daily and failures are chased rather than logged. Once a year, ahead of storm season, we rehearse a full recovery scenario with your team so the runbook has been used before the day it is needed.
More for Galveston Businesses
Common Questions
We back up to a drive in the office. Why is that not sufficient here?
Because it shares every risk with the thing it protects. Surge, a roof failure, a power event, or a fire takes both at once, and ransomware that reaches the server usually reaches an attached drive in the same hour. A local copy is useful for speed, but it can never be your only copy on this island.
How quickly could we be running if our building floods?
That depends on the targets you set and what you are willing to spend to meet them. Standing critical systems back up in the cloud while staff work from an inland location is achievable within hours when it has been designed and rehearsed. What we will not do is quote you a number before we have tested a restore of your actual data.
Does this cover Microsoft 365, or only servers?
It covers both, and Microsoft 365 is the gap we find most often. Microsoft keeps the service running but is explicit that protecting your content is your responsibility, and their retention windows are shorter than most owners assume. Mail, files, and Teams content get their own backup with independent retention.
What does a ransomware recovery actually look like?
It starts with containment and a clean environment, not with restoring, because restoring into a compromised network simply re-infects everything. Once we have a safe place to land, systems come back in the order your business needs them, using the immutable copies the attacker could not touch. Having that order decided in advance is what keeps the first day from being wasted on debate.
How often should restores be tested for a business our size?
File and mailbox restores are worth testing monthly because they are cheap to run and catch most configuration drift. A full server or application recovery deserves at least an annual test, and on the island the sensible time to run it is spring, before the season starts. We schedule it so it does not fall to whoever happens to remember.
Ready to get started?
BOOK A CONSULTATIONBackup & Disaster Recovery for Galveston, Texas
Galveston businesses carry a recovery burden that inland companies simply do not. The island has lived through storms that put water into ground floor offices across the East End and along the seawall, and every owner here knows a company that never reopened afterward. That history shapes what backup has to mean locally. A dental or specialty practice that shares records with UTMB Health cannot tell patients their charts are underwater. A hotel or vacation rental manager on the seawall has guests arriving whether or not the property management system is reachable. Freight, chandlery, tour, and parking operators tied to cruise terminal calls at the Port of Galveston work to a ship schedule that does not move because a server did. Agencies and adjusters connected to the insurance employers here, American National among them, face their heaviest claim volume in exactly the weeks after a storm, which is precisely when their own systems are most likely to be down. Add ransomware, which does not wait for hurricane season, and the requirement is clear: copies that live off the island, copies an attacker cannot erase, and a rehearsed plan for bringing the business back while the building is still closed. We build that, then we prove it by restoring.
See the statewide overview of Backup & Disaster Recovery or all services available in Galveston.